1 out of 2
Which is the BEST description of a good A3 problem-solving report?
2 out of 2
The IT Service Management department of a national Estate Agency has suffered from a high number of failures in the customer record application. The Systems Architecture team has proposed a set of changes to the IT Director that will not only fix the quality problems, but will also move the organization to a web-based solution for the management of customer records. Which factor supports a decision to use the DMEDI problem-solving method?